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-Cross-Cultural Communication 101 line

From Business Nicety to Business Necessity
Tina Varughese Photo

Tina Varughese is an expert in the multicultural workplace. She can help make your workplace more productive and efficient. Her presentation, Cross Cultural Communication 101 is worth its weight in gold.

All cultures communicate differently - both verbally and non-verbally. Have you ever wondered?

  • When should I shake someone's hand?
  • If someone does not look at me directly, should they be hired?
  • Why does this client constantly interrupt the conversation?
  • Should I talk about the weather to 'break the ice'?

One-fifth of Canada's population was born from outside of Canada; we are one of the fastest growing niche markets for immigrants from around the world today. Many first and second generation immigrants are influenced heavily by their own cultural values. Implementing cultural awareness and cross-cultural communication strategies will maximize the value of client and employee relationships while enhancing recruitment and retention efforts. Understanding cultural differences creates awareness that will allow an individual to perform their job in a more meaningful, impactful, effective and profitable way. With Canada becoming more and more diverse cross-cultural communication is becoming more integral to effective and sustainable business practices.

Learn how to recruit, retain, negotiate, market, manage and communicate cross culturally to enhance productivity and profitability and create a healthier and happier workplace.

In her thought-provoking, entertaining, fast-paced, energetic, engaging, relevant and often humorous keynote address or workshop, these questions and more will be answered. Tina's workshop is highly interactive, using role-playing, participant interactivity, videos, anecdotes and real life examples.

What you will learn from Tina's presentation:

  1. Cultural Differences with Communication - Indirect versus Direct/Reflexive/Interruptive
  2. Individualistic versus Collective Cultures – What Everyone Needs to Know
  3. Turning a Negative Stereotype into a Positive Experience
  4. Face-to-Face/Phone/Email – Effective Day-to-Day Communication when English is a Second Language
  5. Non-Verbal Communication- Why the "unspoken" word is most important of all.

More Information: 1.866.420.3338 (toll-free in Canada) email: info@speakersalberta.com

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